Frequently Asked Questions

Plantasy is a growing nursery focused on exotic fruit plants, grafted fruit plants, and selected indoor plants. We help farmers, terrace growers, and home gardeners choose plants with clearer care guidance.

We focus on practical fit, not just pretty listings. For fruit plants, we explain climate needs, space, watering, expected timelines, and basic care before you buy.

Yes. We focus on healthy nursery stock and clear care instructions. If a plant has a special certification or source note, we will mention it on the product details.

We plan delivery based on plant type and location. Shipping charges, timelines, and tracking support will be confirmed before dispatch.

Shipping depends on plant size, packaging needs, and location. We confirm the cost clearly before the order is finalized.

Send us photos within 24 hours of delivery. We will review the condition and help with the right next step based on the issue.

Plants are packed with soil protection, shock absorption, and ventilation based on the plant size. We are still refining packaging as the nursery grows.

Order changes should be requested as early as possible. Final cancellation and modification rules will be confirmed before live checkout.

For arrival issues, contact us within 24 hours with photos. For other concerns, contact support so we can review the case and explain the available options.

It depends on the plant, climate, and care. Banana may be quicker, while mango and avocado usually need more time. Product pages share planning ranges, not guarantees.

It depends on the plant. Trees need more room, while vines can work with planned supports. Share your space with us before buying at scale.

Both! Plants work in pots on terraces, backyards, or large farms. Dragon Fruit, Passion Fruit, Mulberry grow well in pots. Mango, Coconut prefer larger space. We guide based on your setup.

Monsoon (June-September) is ideal for most fruits. But grafted plants can be planted year-round with proper care. We send season-specific planting guides with orders.

Maintenance depends on the plant and season. Basic watering, pruning, and feeding are common needs. Difficulty levels on product pages are only a starting guide.

Some pests can happen in real gardens. We suggest basic, lower-chemical prevention steps where suitable, and we avoid making pesticide-free or certification claims unless they apply to a specific plant.

They can, but income depends on climate, plant health, spacing, local prices, care, and time to fruit. We share estimated ranges only as planning inputs, not guaranteed returns.

Demand varies by city and season. Restaurants, juice bars, local vendors, and direct customers may be options, but growers should check local demand before planting at scale.

Better quality and consistent supply can help with pricing, especially for direct local buyers. Organic or specialty pricing depends on certification, market demand, and buyer trust.

Budget depends on plant type, quantity, soil preparation, irrigation, support structures, and labour. Use the ROI calculator as a rough planning tool, then confirm assumptions locally.

No nursery can guarantee future market prices. We can help you think through local buyers, harvest timing, and variety choice so the plan is more realistic.

Razorpay (Debit/Credit Card, UPI, Wallet), Bank Transfer, and WhatsApp Payment links. We keep payment handling focused on trusted payment channels.

When online payments are connected, they should be handled through a trusted payment gateway. Until then, confirm payment instructions directly with Plantasy.

Promo codes shown on the website are for the frontend demo. Live offers will be confirmed when backend checkout is connected.

Bulk pricing can be discussed based on quantity, plant type, packaging, and delivery location.

Payment plans may be introduced later. For now, contact us if you are planning a larger order and need help choosing the right first batch.

Direct phone, email, and WhatsApp details will be updated after the nursery confirms the official contact channels.

Once official support channels are added, share clear photos so Plantasy can review visible symptoms and suggest basic next steps.

Every order includes basic care guidance. You can also contact us for follow-up questions after delivery.

We are building customer support channels as the nursery grows. Ask us on WhatsApp for the latest community or update group details.